Operations Management Second Edition portrays operations management
as a human endeavor, inviting students to examine a wide variety of operations
through the eyes of an analyst. Each chapter is threaded with an evolving case
study that features the analyst at work in a broad range of settings. Specifically designed and developed for
students with readable chapter lengths and far fewer pages than the market
leaders, POM covers all core topics in Operations and Supply Chain
Management as well as innovative coverage of sustainability and incident and
Second Edition features significant expansion of coverage in supply chain
management, quality, process and strategy, and project management along with
new illustrations and captions, graphics, and problems and cases.
Analysis takes practice, and sometimes you get stuck. To help with those moments, the NoteShaperTM site houses a library of
over 400 video tutorials providing step-by-step instruction on how to solve all the
scenarios/examples and problems in the book along with extra problems, free supplements including spreadsheet data files and templates, review slides, and noteframes for working along with the tutors. NEW Instructor Center includes demo lecture videos, author news desk, new assessment content.
Access to the NoteShaper Video tutorial library is 24-7, with flexible- as you need it-pricing:
$30 for 16 weeks-All semester, whenever you wish.
$20 for 2 weeks-Use it to review for midterm or your final
$10 for 2 days-Use it for quick review
Instructors Resources (for access to complete Instructor files-email firstname.lastname@example.org)
Hardback, 8x10, four color, 577 pgs, $97 net
Publishers suggested Retail $128
ISBN 978-1-939297-13-6 Published 2/28/17
Vital Source E-book ISBN 978-1-939297-14-3 $78
NoteShaper encourages taking notes. SEE THIS ARTICLE about the important benefit to student learning.
""In a study conducted by Barnes and Noble College looking at GenZ, 51% of surveyed students said they learn best by doing while only 12% said they learn through listening"